Return & Refund Policy

Due to the nature of food and consumable products, TEAZEN Kombucha products cannot be returned once delivered.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

• Order number
• Photographs of the package and product
• Description of the issue

After verification, we may offer:

• Replacement product
• Store credit
  

Non-Returnable Items

Opened products, used products, and products damaged after delivery are not eligible for return or refund.

For assistance, contact:
teazenind@gmail.com